Customer Success Representative – Dana Point, CA
About the position
We are seeking a Customer Success Representative to become a part of our team! NO EXPERIENCE NEEDED!! The Customer Representative position enables individuals to thrive in the modern home finance environment while also leaving flexibility to enjoy time outside of the office. Bydand Customer Success Representatives engage with clients daily that are acquired through the Company’s marketing partnerships. Our seamless platform enables Bydand Customer Success Representatives to transfer interested clients through our integrated technology platform.
Responsibilities
- Nurturing, educating, transferring company leads
- Follows up with pipeline daily by text, email, and phone call
- Provides exceptional experience to all parties involved in a transaction
- Manages daily timecards efficiently and accurately
- Strong communication with sales team members and management
- Stays abreast on all regulations and loan product changes
Why Work at Bydand Home Loans?
- Base pay with Commission Compensation Plan (paid out in bps instead of by Unit)
- Closing refinances in under 2 weeks, closing purchase loans in as little as 11 days
- Full Health Benefits
- No Cold Calling
- Beautiful Office Located on Pacific Coast Highway
- Motivating Culture
- Team Trips/Events
- All inbound leads from a variety of marketing channels
- Streamlined technology (Ability to start and fund a loan through the Bydand App, Dual AUS, Predictive dialer)